STRYQ PRODUCT WARRANTY

REGISTER YOUR GEAR

Every STRYQ product includes a free 6 month limited warranty against qualifying manufacturing faults. Register your gear below so we have your details ready if you ever need support.

REGISTER YOUR PRODUCT View warranty terms
STRYQ Running Belt Running Belts STRYQ Running Vest Running Vests STRYQ Running Socks Running Socks

PRODUCT REGISTRATION

REGISTER IN UNDER A MINUTE

Registering helps us locate your product and purchase details more quickly if you ever need warranty support. Registration does not affect your statutory consumer rights.

6 Months Limited warranty cover from the date of delivery.
Direct Support Warranty claims are reviewed by the STRYQ support team.
Simple Claims Keep your proof of purchase. We may request photos or video if an issue occurs.

Warranty support applies in line with the full terms below. Proof of purchase is required for claims.

CLEAR FROM THE START

WHAT YOUR WARRANTY COVERS

Our 6 month limited warranty is there for genuine product defects. Normal use leaves marks over time; manufacturing faults are different.

Covered

Manufacturing faults

  • Stitching defects
  • Material defects
  • Manufacturing faults
  • Hardware or components that fail under normal use
Not covered

Wear, misuse & accidents

  • Normal wear and tear from running, washing or daily use
  • Accidental cuts, tears or damage unrelated to manufacturing
  • Misuse, intentional damage or incorrect care
  • Fading, stretching, cosmetic changes, modifications, loss or theft

YOUR GEAR'S COVERED. WHAT'S NEXT?

BUILD THE REST OF YOUR RUNNING KIT

Already part of STRYQ? Complete your setup with the products built around storage, hydration and comfort.

STRYQ Running Belts
Phone, keys & fuel

Running Belts

Secure storage for the essentials without loading your pockets.

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STRYQ Running Vests
Hydration for longer miles

Running Vests

Carry hydration, fuel and essentials when distance starts to build.

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STRYQ Running Socks
Comfort from the ground up

Running Socks

Technical construction built around moisture management, cushioning and support.

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WE STAND BEHIND WHAT WE MAKE

BUILT FOR REAL RUNNERS. BACKED BY STRYQ.

STRYQ is a UK running brand focused on practical gear for real training miles, long runs and race day. Feedback stays close to the people making the decisions, helping us improve what comes next.

Shop all running gear About STRYQ

THE FULL DETAILS

WARRANTY TERMS & CONDITIONS

These terms explain how STRYQ's 6 month limited warranty works. They do not affect your legal rights under UK consumer law.

01Warranty Length

All STRYQ products include a 6 month limited warranty beginning on the date of delivery.

02What the Warranty Covers

This warranty covers defects in:

  • Stitching
  • Materials
  • Manufacturing faults
  • Hardware or components that fail under normal use

If a covered issue occurs, STRYQ will repair or replace the product at no cost.

03What the Warranty Does Not Cover

The warranty does not apply to:

  • Damage caused by misuse or intentional harm
  • Cuts, tears or accidents unrelated to manufacturing
  • Normal wear and tear from running, washing or daily use
  • Fading, stretching or cosmetic changes over time
  • Damage caused by not following care instructions
  • Products altered, repaired or modified by the customer
  • Lost or stolen items
04Proof of Purchase

A valid proof of purchase — such as an order confirmation, receipt or email — is required for all warranty claims.

05Product Registration

Registering your product helps STRYQ locate your product and purchase details more quickly if you need warranty support.

Unregistered products can still be assessed. Registration does not affect your statutory consumer rights.

06Assessment Process

All warranty claims will be reviewed by the STRYQ support team. We may request photos or videos to help assess the issue.

If a defect is confirmed, STRYQ will repair the item or replace it with the same model or closest available alternative. STRYQ reserves the right to determine the appropriate resolution.

07Shipping

In most cases, customers are responsible for returning the item for inspection.

If the claim is approved, STRYQ will cover outbound shipping for the repaired or replacement item.

08Limitations

This warranty:

  • Applies only to the original purchaser
  • Cannot be transferred
  • Does not extend beyond the 6 month coverage period
09Consumer Rights

This warranty does not affect your legal rights under UK consumer law. You may have additional rights that vary depending on where you live.

10Contact for Warranty Claims

For all claims, email team@stryq.co.uk with your order number, issue details and supporting photos.