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STRYQ Warranty Registration

Your gear. Protected for 6 months.

Every STRYQ product comes with a free 6 month warranty. We build our belts and vests to last, but if something ever goes wrong, we’ll sort it quickly and with no hassle. Stitching issues, material faults or performance problems are all covered.

We’re a small UK running brand and we stand by every item we make. Looking after our runners is a big part of who we are.

THE DETAILS

  • What’s Covered

    Your 6 month warranty protects you against

    • Stitching faults
    • Material defects
    • Product failures
    • Wear and tear

    If anything stops performing as it should, we’ll repair or replace it.

  • What’s Not Covered

    To keep things clear, the warranty doesn’t cover

    • Damage caused by misuse
    • Accidental damage
    • Excessive wear and tear
    • Heavily modified items

    If you’re unsure, just reach out. We’re always happy to help.

  • How to Claim

    If you’ve already registered your product, just contact us with

    • Your order number
    • A description of the issue
    • A photo or short video

    Email: support@stryq.co.uk
    We aim to respond quickly and resolve your issue as soon as possible.

FULL TERMS & CONDITIONS

1. Warranty Length

All STRYQ products include a 6 month limited warranty beginning on the date of delivery.

2. What the Warranty Covers

This warranty covers defects in

  • Stitching
  • Materials
  • Manufacturing faults
  • Hardware or components that fail under normal use

If a covered issue occurs, STRYQ will repair or replace the product at no cost.

3. What the Warranty Does Not Cover

The warranty does not apply to

  • Damage caused by misuse or intentional harm
  • Cuts, tears or accidents unrelated to manufacturing
  • Normal wear and tear from running, washing or daily use
  • Fading, stretching or cosmetic changes over time
  • Damage caused by not following care instructions
  • Products altered, repaired or modified by the customer
  • Lost or stolen items

4. Proof of Purchase

A valid proof of purchase (order confirmation, receipt or email) is required for all warranty claims.

5. Registration Requirement

To receive priority support and full warranty benefits, products should be registered through the STRYQ warranty form.

Unregistered products will still be assessed, but processing may take longer.

6. Assessment Process

All warranty claims will be reviewed by the STRYQ support team.

We may request photos or videos to help assess the issue.

If a defect is confirmed, STRYQ will

  • Repair the item, or
  • Replace it with the same model or closest available alternative

STRYQ reserves the right to determine the appropriate resolution.

7. Shipping

In most cases, customers are responsible for returning the item for inspection.

If the claim is approved, STRYQ will cover outbound shipping for the repaired or replacement item.

8. Limitations

This warranty

  • Applies only to the original purchaser
  • Cannot be transferred
  • Does not extend beyond the 6 month coverage period

9. Consumer Rights

This warranty does not affect your legal rights under UK consumer law.

You may have additional rights that vary depending on where you live.

10. Contact for Warranty Claims

For all claims, contact

team@stryq.co.uk

with your order number, issue details and supporting photos.